Yes it is transferable but the previous owner has to log in or give you his/her login info
then you go to the manage device tab and disassociate it from the previous owner then
associate it with your information and your done.

 Don't worry, just contact China support at support01@autel.com.  She can move your new scanner to your account.  Just give her your serial number, password and log in account name.

 if this is so then someone can easily steal a maxisys and make it legitimately theres not saying what your saying is not true though, just saying the previous owner should have a say.

 This is true Screechie, your right, it could have been stolen, i didn't think of that.  If that is the case, then the previous owner should have called in to report it stolen to Autel.  Maybe support should email the previous owner to verify that it was not stolen and then transfer ownership.  Maybe they already have a protocol setup for this scenario.  In fact, when you go to update, it shows your email address along with s/n.  This information can be used by apautomotive to contact the original owner to see if in fact it was stolen or not and have him transfer ownership.  If it was stolen, then ebay should be notified.

 Thats what I am trying to say bro whenever it is connected to internet iit automatically accesses Autels website with the registered email, all that is missing is the owners account info such as name and password, whomever apautomotive bought it from should be able to provide such details, also they should have provided it at first.

 You wont be screwed but you will have a tool that is not able to be updated, also a possible means to spend time in jail.